PRIVACY POLICY

1. Introduction

Elevate Construction Miami LLC, doing business as Elevate Impact Windows ("Company," "we," "us," or "our"), is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide when you visit www.elevateimpactwindows.com (the "Site") or contact us for services. By using the Site or submitting any form, you agree to the practices described in this policy.

This policy applies to all information collected through our website, estimate request forms, phone inquiries, email correspondence, and any related services. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

We collect information you voluntarily provide to us when you request a free estimate, contact us by phone or email, or otherwise interact with our Site. This may include:

• Personal Identification Information: Full name, home address, city, ZIP code.
• Contact Information: Phone number and email address.
• Project Information: Type of service requested, property details, and any additional notes you provide.
• Financial Information: If you apply for Ygrene PACE financing through our referral, your financing application data is collected and processed directly by Ygrene Energy Fund, not by us.

We also automatically collect certain technical data when you visit the Site, including your IP address, browser type, operating system, referring URLs, and pages visited. This data is collected through standard web analytics tools (including Google Analytics) and is used solely for improving site performance and measuring advertising effectiveness.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests and schedule in-home consultations.
• To communicate with you about your project, pricing, scheduling, and installation.
• To refer you to Ygrene PACE financing or other financing partners at your request.
• To send follow-up communications related to your inquiry (you may opt out at any time).
• To improve our website, services, and marketing campaigns.
• To comply with applicable Florida state laws and local building code requirements.
• To measure the performance of Google Ads campaigns and optimize our advertising spend.

4. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:

• Licensed Subcontractors: We work with Florida-licensed installation subcontractors who may receive your name, address, and project details solely for the purpose of completing your installation. They are contractually bound to keep your information confidential.
• Financing Partners: If you request PACE financing, your information may be shared with Ygrene Energy Fund or other financing partners to process your application.
• Service Providers: We use third-party tools such as Formspree (form processing) and Google Analytics (web analytics). These providers access only the data necessary to perform their services and are bound by their own privacy policies.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of our company, customers, or the public.

5. Google Ads & Remarketing

We use Google Ads to advertise our services online. Google may use cookies and similar tracking technologies to serve ads based on your prior visits to our Site. You can opt out of personalized advertising by visiting Google's Ad Settings or by visiting www.aboutads.info.

We may use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. This involves placing a cookie on your device when you click on one of our ads. The information collected is used only to measure ad performance and does not identify you personally.

6. Cookies

Our Site uses cookies — small text files stored on your device — to enhance your browsing experience and collect analytics data. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of the Site may not function properly. By continuing to use the Site, you consent to our use of cookies as described in this policy.

7. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All form submissions are transmitted via HTTPS encryption. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You provide your information at your own risk.

8. Your Rights & Choices

You have the following rights regarding your personal information:

• Access & Correction: You may request a copy of the personal information we hold about you and ask us to correct any inaccuracies.
• Deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain certain records.
• Opt-Out of Communications: You may opt out of follow-up marketing communications at any time by replying "STOP" to any text message, clicking "unsubscribe" in any email, or contacting us directly.

To exercise any of these rights, contact us at [email protected] or call (786) 661-3334.

9. Children's Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: